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ReductSoftware UG Privacy Policy

ReductSoftware UG(the “Company”) is committed to maintaining robust privacy protections for its users.
Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at https://www.reduct.store. “Service” refers to the Company’s services accessed via the Site, in which users can obtain information about the Company’s products and purchase them. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Service. By accessing our Site or our Service, you accept our Privacy Policy (found here: https://www.reduct.store/privacy), and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

I. INFORMATION WE COLLECT​

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit, along with the number of clicks.

Personal Information refers to data that can be used to personally identify or contact you. This includes your email address, name, and company details, which you may provide to us via forms on our Site.

1. Information Collected via Technology​

To enhance the functionality of our Service, we automatically collect certain information when you visit our Service via a web browser or mobile application. This data encompasses non-identifiable details such as your device type, browser version, and the referral URL that led you to our Service.

Matomo Analytics

For analytical insights, we utilize Matomo, an analytics solution that prioritizes user privacy. Matomo assists us in gathering data on how our Service is interacted with, while ensuring your privacy is respected. This information aids us in improving our Service and crafting a better user experience for you.

Complete Opt-Out

Our Service offers an option for non-cookie based tracking to ensure an anonymous user experience. However, should you wish to exclude yourself from all forms of analytics for enhanced privacy, please use the following Matomo opt-out feature:

It's important to remember that opting out or modifying your preferences needs to be performed on each browser and device you use, as these settings are not universally applied.

2. Information Collected via Forms​

When you fill out forms on our Site, you may be asked to provide your email address, name, and company. This information is used to understand your needs, provide you with a service, or respond to your inquiries. We ensure that this data is handled with a high level of security and confidentiality.

3. Children’s Privacy​

The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible.

If you believe we have collected such information, please contact us at info@reduct.store.

II. HOW WE USE AND SHARE INFORMATION​

Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy. In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers. We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

Non-Personal Information:

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion. In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

III. HOW WE PROTECT INFORMATION​

We are committed to the security of your personal information and employ various measures to protect it from unauthorized access, alteration, or destruction.

Technological Safeguards​

Our approach to safeguarding your information includes a range of technological measures. These include using encryption, firewalls, and secure socket layer (SSL) technology. These measures are essential for the secure transmission of data over the internet and provide a defense against potential security breaches.

Data Analytics and User Privacy​

In our dedication to protecting user privacy, we employ Matomo for website analytics. Our Matomo setup is configured to use cookies, which are employed responsibly and only with your consent. These cookies enable us to gather insights into how our Service is used, enhancing our ability to provide a better user experience. The data collected is stored on servers located exclusively in Europe, adhering to strict data protection standards.

Our use of cookies allows for a more nuanced analysis of website usage patterns, contributing to our understanding of user interactions and preferences. We ensure that the use of cookies is transparent and gives you control over your data, with options to manage your preferences and opt out if desired.

Risk Acknowledgment​

It's important to note that no method of electronic transmission or storage is completely secure. While we take all reasonable steps to ensure the protection of your personal information, we cannot guarantee its absolute security. By using our Service, you acknowledge and agree to assume these inherent risks.

IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION​

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. Please note that notwithstanding the promotional preferences you indicate by unsubscribing, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

VI. CHANGES TO OUR PRIVACY POLICY​

The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

VII. CONTACT US​

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to info@reduct.store.

Last Updated: This Privacy Policy was last updated on the 5th of March, 2024.